Skip to content

FAQ

Quick answers for the basics. Use the wiki for systems and progression details, and use the terms for payment policy and legal rules.

Where can I learn more about the game?

Start with the wiki. It covers run flow, unlocks, spells, monsters, equipment, and events in player-facing language.

Is this game made using AI?

Yes. Utevo Lux is openly pro-AI, and AI-assisted workflows are part of how the project is built and iterated.

What happens if I regret paying?

Stripe refunds or disputes are recorded for manual review, and blockchain payments remain final. The current policy is no takebacks, no refunds, and no reversals after Lux Coins or premium benefits are granted.

Read the Terms of Service before paying.

Is it pay to win?

No. Premium is framed around cosmetics, convenience, and supporter-style perks rather than raw power or exclusive progression walls.

Where can I follow or contribute to development?

Follow updates on X. Code, issues, and contribution history live on GitHub.

Where can I contact customer support?

Discord support invite: TBA.

Do I need to install anything to play?

No. Utevo Lux is browser-first, so you can play without installing a client.

What does premium actually unlock?

Right now it includes 2x active stamina for manual loot, unit moves, wave clears, event clears, and boss clears; 6 hours of auto-wave storage; a 6th leader auto-spell at level 25; outfit color customization; Equip Best; Sell All; and battlefield zoom controls once the zoom HUD unlocks.

Passive open-session stamina stays unchanged, and premium is still meant to avoid direct combat advantage.