UTEVO LUX Privacy Policy

Last updated April 2, 2026

This Privacy Policy explains what information UTEVO LUX collects, how it is used, who it is shared with, and how payment and blockchain activity affects your privacy when you use the game, create an account, or buy Lux Coins.

1. Information We Collect

Account data such as your email address, character name, and password hash.
Session and security data such as session cookies, authentication events, abuse controls, and request logs.
Gameplay data such as account progress, party state, unlocks, and other in-game records needed to operate the service.
Payment data such as order IDs, selected chain and token, treasury route, wallet address, claim signature, transaction hash, credited Lux amount, and redemption history.
Technical data such as IP address, browser details, timestamps, diagnostics, and infrastructure logs generated when you use the service.
Public blockchain data associated with a submitted payment, including sender address, recipient address, token contract, transaction hash, event log index, and on-chain amount.

2. How We Use Information

To create and secure your account.
To send account access and security emails, including password reset messages.
To operate the game, save progress, and provide premium features.
To verify wallet ownership, match stablecoin transfers, credit Lux Coins, and redeem premium time.
To detect fraud, abuse, claim manipulation, sanctions risk, or technical incidents.
To debug outages, maintain reliability, monitor performance, and improve the service.
To comply with legal obligations and respond to lawful requests.

3. Blockchain and Wallet Notice

Public blockchains are public by design. If you submit a payment or claim a transaction, we will process public on-chain data tied to that transfer. Wallet addresses, token transfers, and transaction hashes may remain visible on public block explorers even if you stop using UTEVO LUX.

4. Cookies and Session Storage

The service uses cookies and local session mechanisms to keep you signed in, protect the account system, and preserve parts of your current session. Blocking cookies may break core game and payment flows.

5. When We Share Information

We may share information with:

hosting and infrastructure providers that run the game or payment backend, including Fly.io or similar vendors;
email delivery providers used to send account access and security messages;
RPC providers, wallet infrastructure, and blockchain indexing or monitoring services used to verify transfers;
payment-processing support services used to detect finalized treasury payments;
professional advisers, authorities, or courts when required by law or needed to protect the service or users;
a successor operator in connection with a merger, acquisition, restructuring, or asset transfer.

6. Data Retention

We retain account, gameplay, security, and payment records for as long as needed to operate the service, investigate incidents, comply with legal obligations, resolve disputes, and defend the platform against fraud or abuse. Public blockchain records may persist indefinitely outside our control.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect the service and stored data. No system is perfectly secure, and we cannot guarantee absolute security of wallets, blockchains, networks, devices, or third-party infrastructure.

8. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal information. Some data may need to be retained for security, fraud prevention, accounting, or legal compliance. Public blockchain data generally cannot be erased by us.

9. Children

UTEVO LUX is not intended for children under the minimum age permitted by applicable law to use the service or make blockchain payments without appropriate consent.

10. International Processing

The service and its providers may process data in multiple countries. By using UTEVO LUX, you understand that your information may be transferred to and processed in jurisdictions with different privacy laws.

11. Changes to This Policy

We may update this Privacy Policy as the service, payment infrastructure, or legal requirements change. Continued use after an update means the revised policy will apply going forward.

12. Related Terms

Stablecoin payments are also governed by the Terms of Service, including the no takebacks clause and the rules for Lux Coin credits and premium redemption.